Technical
after-sales service
In
the unlikely event of an application failure, Ravenheat has a
technical helpline at its central headquarters in Leeds. Service
engineers or their customers telephoning this line have the satisfaction
of knowing they will receive advice and the knowledge that one
of Ravenheat's own technicians is on hand should an on site visit
be required.
Ravenheat is proud of its track record in producing extremely
reliable boilers and its service response and commitment is immediate.
Ravenheat only uses its own highly qualified technicians thereby
ensuring the highest quality, and most reliable customer care.
Ravenheat also run their own unique comprehensive installer training
programme working alongside the regulative bodies and trade associations.
This all adds up to Ravenheat's uncompromising commitment to product
quality, efficiency and service.
Quality
Assurance
Ravenheat
not only operate a quality ISO9002 system. Indeed we hold the
highest accolade in design manufacturing excellence, being one
of the few manufacturers to hold ISO9001:2001 system, for quality
of design, something very few boiler manufacturers can achieve.
This quality system ensures you the customer, of Ravenheat's commitment
to excellence right across the product range. Each boiler is fully
factory tested for fifteen minutes, to ensure it arrives on site
100% function tested.
